Category: Success Stories

  • Krista’s Story – Building Confidence, One Bed at a Time

    Krista’s Story – Building Confidence, One Bed at a Time

    Krista has been involved with the garden since the early days in June, when the plot was still overgrown and full of potential. She arrives most weeks, ready to help with whatever needs doing. She has become one of the people who knows the plot best, and her presence brings steady energy and enthusiasm to the space

    For Krista, the garden is not only a place to grow vegetables. It is a place where she can be herself, learn new skills and feel part of a community that values her contributions. She attends independently, which is an important part of her confidence and autonomy. The volunteers greet her by name, and she feels safe and welcomed every time she steps through the gate.

    One of the most memorable moments in the garden so far was the day the group built the new raised beds. We had received recycled wood from a colleague, and the plan was to make beds that would help improve access for everyone. Krista jumped straight in, eager to help. She took measurements, held pieces in place and learned how the structures fitted together.

    It feels good to be outside, surrounded by people who care about the same things.

    When she picked up a power tool for the very first time, there was a moment of quiet pride. It was a simple action, but it represented something much bigger. It was confidence. It was trust. It was the feeling that she could do something new and succeed. The team around her celebrated that moment, not because the task was completed, but because she felt empowered.

    Since then, Krista has been part of almost every stage of the garden’s growth. She waters the plants, helps with general maintenance and encourages others to join in. She has seen the space transform from an overgrown plot to a place filled with opportunity and connection. She has also become a natural guide for people who visit for the first time.

    Krista says that she loves coming because it feels good to be outside, surrounded by people who care about the same things. She wants the garden to be a place where everyone feels included, and she often talks about what we can plant next season or how we can make the space even more welcoming.

    Her story shows how powerful shared projects can be. With the right support, the right environment and the right opportunities, people can discover strengths they never realised they had. The garden has given Krista a place to grow, not only as a gardener, but as a person. And she brings that confidence back into the world beyond the allotment, which is exactly what this project is all about.

  • Barry’s Story – Growing possibility

    Barry’s Story – Growing possibility

    Every week, Barry arrives at the Edward Kemp Community Garden with a smile, ready to see what has changed since the last visit. He is one of the most committed people involved in the project, and he is often the first to greet volunteers, staff and the people we support. For Barry, the garden is more than a place to grow vegetables. It is a place to grow confidence, connection and a sense of belonging.

    From the beginning, Barry made it clear that he wanted to be involved as much as possible. He enjoys being outdoors, meeting new people and being part of a community project that has a real purpose. The only difficulty is that many gardening tasks are harder to complete from a wheelchair. Uneven ground, low beds and limited access meant that he could join in socially, but he could not always participate in the practical tasks he was most interested in.

    Despite this, Barry never missed a week. He helped where he could, offered encouragement to others, and brought humour and warmth to every visit. Volunteers often say that the garden feels different when he is there. You can feel the sense of teamwork and shared purpose.

    “His determination inspired the next step in the development of the garden.”

    Using recycled wood donated by a colleague, people we support and staff worked together to build a wheelchair accessible raised bed. Barry was involved from the very beginning. He chose the location, offered ideas and watched proudly as the structure began to take shape. The first time he was able to reach into the bed comfortably, without barriers or limitations, was an important moment for everyone.

    Now Barry is beginning to take a more active role in growing and caring for the plants. It is still early days, and there is still a lot of work to do to improve access throughout the whole plot, but this small change has opened up a new chapter for him. It shows what is possible when we remove barriers and work together with people rather than around them.

    Barry often says that what he loves most is the feeling of being part of something. Being outdoors. Sharing a laugh. Learning something new. And knowing that this garden will keep growing, just like the opportunities within it.

  • Sarah’s Moment to Shine.

    Sarah’s Moment to Shine.

    We’re delighted to share a heart-warming moment from The Creative Craft Show at Birmingham’s NEC, held this past March, one that offered a beautiful glimpse into what a better world truly looks like.

    Sarah, who lives with a mild learning disability and autism, had her time to shine as she stepped confidently onto the catwalk to present her stunning “Coat of Many Colours.” In the weeks leading up to the event, her anticipation and happiness were contagious, and when the moment arrived, she was filled with joy.

    Her coat was a dazzling, hand-stitched patchwork of vivid colours and thoughtful detail that captured the imagination of everyone watching. It wasn’t just a fashion statement; it was a powerful celebration of creativity, individuality, and belonging. Surrounded by fellow creatives from Quilt Stitch Social, Sarah lit up the runway, reminding us all that true beauty lies in diversity and self-expression.

    “The best way to make dreams come true is to wake up and make space for everyone to dream.”

    More than a personal achievement, Sarah’s appearance on the catwalk was a testament to what can be achieved when everyone is welcomed, supported, and encouraged to share their talents.

    At Options, we strive to create a better world for people with disabilities. In a better world, these moments would not be the exception, but the everyday and thanks to events like this, that world feels one step closer. We’re incredibly proud of Sarah for embracing this opportunity and showcasing her passion. We look forward to seeing where her creativity takes her next!

  • #DoYouSeeMe… in the Pub?

    #DoYouSeeMe… in the Pub?

    When we talk about inclusion, we often think of ramps, policies, or support plans. But real inclusion? That happens where everyday life does at the pub, over a pint, laughing with friends.

    That’s exactly what Options’ Beer Club represents.

    Launched in February 2023 by Christine Bithell from our Community and Inclusion team, Beer Club started as a way to bring people together around a shared passion: craft beer. But it quickly became much more than that. Meeting weekly at the Dead Crafty Beer Company in Liverpool, a group of people supported by Options found not just a good drink, but something rarer, a place where they could belong without question.

    And that’s the point.

    Too often, society doesn’t see people with learning disabilities in the places most of us take for granted. In the pub. At the football. Out dancing. We forget that inclusion isn’t about separate spaces it’s about being welcome in the same ones. Beer Club says, we’re here, and this space is ours too.

    Two years on, the group has blossomed. They’ve become loyal locals, familiar faces at Dead Crafty, and trusted companions to one another. The bond they’ve built over beers is rooted in friendship, mutual support, and pride. And now, they’re taking that sense of community further afield—exploring pubs across Merseyside and raising their glasses to new experiences.

    This is what Learning Disability Week is all about: making the invisible, visible. Showing that people with learning disabilities don’t just want to be included, they are included, they’re active, social, and living full lives. Beer Club isn’t an exception. It’s an example of what happens when inclusion is done right.

    So next time you’re at the bar, look around and ask yourself:

    Do you see me in the pub?

    If not, maybe it’s time to take another look.

  • Christine finds her own space to shine.

    Christine finds her own space to shine.

    For Christine, having her own space wasn’t just about redecorating – it was about reclaiming a part of her life. Living with a learning disability, Christine has faced challenges many don’t see. She once shared a lounge with other people, making it difficult for her to enjoy time in a peaceful space and decorate it to her taste. Christine, who takes pride in her appearance and home, longed for a place that reflected her personality – somewhere calm, welcoming, and entirely hers.

    Christine’s lounge was transformed into a beautiful, quiet sanctuary where she could relax, host friends and family, and just be herself. The space also allows for quiet, undisturbed time.

    The most touching moment came in December 2024 when Christine received her very first Christmas tree – something she’d never had before. Her advocate, Alison, and a close friend surprised her by decorating the tree while she was out. The emotion in the room was undeniable. It wasn’t just a tree; it was a symbol of how far Christine had come and how much this space meant to her.

    Today, Christine keeps her lounge spotless and beautifully arranged. It’s more than just a room – it’s a reflection of her strength, her individuality, and the joy that comes from finally having a place that’s truly her own.

  • Joe’s story

    Joe’s story

    Joe had always lived with his parents, and his life was structured and predictable, with support from Options’ outreach team from 10am to 3pm, five days a week. This routine provided him with stability and comfort.

    At 53, Joe faced a series of personal tragedies that made it impossible for him to stay in his family home. Moving into his own flat was overwhelming but necessary. This transition brought new challenges: unfamiliar surroundings, new routines, and different support staff.

    Joe, who does not use words to communicate, initially found the change difficult. He spent most of his time alone in his bedroom, avoiding common spaces and sticking to his familiar habits. His interactions with support staff were brief and functional. The support staff respected his need for space and did not force conversations or activities on him.

    Over time, the consistent and patient support helped Joe adjust. Support workers learned to read his non-verbal cues and respected his pace. They provided quiet reassurance through their presence, without making demands or having expectations.

    Gradually, Joe began to venture out of his bedroom. He started by standing in the lounge, then sitting at the dining table while a staff member prepared tea. Eventually, he began spending time in the lounge with the staff, enjoying the quiet company.

    Joe’s flat transformed from a place of existence to a home where he felt he belonged. Because of the way Joe was supported, his confidence continued to grow. With the right support, Joe was able to rebuild his life at his own pace and in his own way.

    Joe’s journey highlights the importance of patient, consistent support in helping people adjust to significant life changes. By respecting Joe’s pace and providing a stable environment, the Options support staff helped him find a sense of belonging and independence in his new home.

  • Anne’s Story

    Anne’s Story

    Most of us fondly remember our first festival, often a vibrant experience that typically happens in our early 20s, where we become completely immersed in the music, the lively atmosphere, and the freedom of dancing in our wellies on a muddy field. For Anne, however, her debut festival experience arrived in her 60s. Despite being in her 60s, Anne didn’t allow age to hold her back—she joined the lively crowd with infectious energy. Upon our arrival, she eagerly set up her camping chair in the heart of the field, soaking in the atmosphere as she listened to a few artists on the main stage, joyfully clapping and swaying with the music.

    The moment Anne treated herself to a bucket hat, the true festival experience truly came alive. No longer content with sitting, she excitedly made her way to one of the other tents, positioning herself at the barrier to catch a glimpse of a Smiths tribute band. Though she wasn’t familiar with their music, it didn’t matter to her; she celebrated in their enthusiastic performance, determined to create excitement as she danced joyfully to the rhythm. When the tribute Morrissey singer tossed his flowers into the crowd, Anne enthusiastically called out for him to throw one her way, and he did, which made Anne’s day.

    As the afternoon unfolded, the weather began to shift. Dark clouds rolled in, and the first raindrops fell, with some festival-goers hurriedly seeking shelter while others embraced the rain as part of the experience. Anne, sporting her bucket hat, chose to remain near the main stage, steadfast in her refusal to let the weather dampen her spirits. The rain added an unexpected intensity to the festival’s atmosphere, making the experience all the more memorable. The crowd continued to pulse with energy, and as the music played on, people danced joyfully in the rain, transforming a potential setback into an exhilarating highlight.

    Even amid the wet conditions, Anne’s day at the Look-A-Like Festival remained overwhelmingly positive and enriching. She stepped beyond her comfort zone, savoured incredible live performances, and wholeheartedly

    embraced the festival spirit. By the time the event wrapped up, she felt a rush of exhilaration and was certain this wouldn’t be her last encounter with the magic of music festivals. That day gifted her not just a newfound appreciation for live music, but also a sense of adventure, and the realisation that sometimes, the most beautiful experiences arise from embracing the unexpected.

    An unfortunate reality that many people with learning disabilities face is having limited life experiences, such as going to your first festival. As music events often lack the necessary reasonable adjustments and accessibility. Hence why people like Anne do not have these experiences until later in life. Our Inclusion Coordinator, Clara, recognised this gap and understood that many of the people we support miss out on these incredible experiences altogether. As an avid music lover and dedicated festivalgoer, Clara organised for people to attend this local tribute festival known for its accessibility, hoping it would serve as a stepping stone toward attending more mainstream festivals in the future.

  • Liam and Peter’s story

    Liam and Peter’s story

    How Options connects Support Workers for success

    Support Worker Liam, has had the privilege of supporting Peter for a few years now, and it’s inspiring to see how well known Peter is for his incredible talent in tennis and table tennis. With a collection of medals that includes a gold from the Shanghai Special Olympics at just 15 years old and a recent win of the Beryl Jarvis Open Cup for the second time, Peter is always up for a challenge running as well.

    a man in an orange vest competes in a race

    Together, they gradually built up his stamina with the goal of completing a 5K race. They continued to train together, and Peter has now completed 5K races multiple times and remains an enthusiastic runner. While he still participates in all his usual activities, running has become crucial for his mental health. He often shares how it gives him a sense of freedom and helps him achieve other goals in life.

  • Sue – Support worker

    Sue – Support worker

    I’m a support worker at Options. I have a wide range of hobbies and interests, including photography, karaoke, writing poetry, litter picking, and generally keeping busy. I’m also a huge fan of Kevin Keegan and Liverpool, and I even have a mural of Jürgen Klopp on the side of my house!

    In my role, I support two girls who I absolutely adore. I help them to be the best they can be and to enjoy their lives to the fullest. As a support worker, I wear many hats – I’m a mother, friend, counsellor, teacher, comedian, and advisor. Every day is different, bringing new challenges and rewards.

    Before joining Options, I spent over 30 years in retail, with the last six years as a senior manager. When the chain I worked for started shutting down shops, I knew it was time for a career change. My cousin, who worked for Options, always spoke highly of her job and encouraged me to give it a try. Although I had no formal experience in the caring profession, I had cared for my mum since I was a little girl and regularly spent time with my cousins who had Down syndrome. With this life experience and the training I received at Options, I quickly gained confidence in my new role.

    I love working for Options because the organisation truly strives to do the best for the people we support. I’ve always had the support I needed when I needed it. There have been so many memorable days in my career at Options – helping a person we support ride a bus for the first time, supporting people on holidays, assisting in a wedding proposal, and organising a carol service. Recently, I was involved in a Christmas pantomime, and seeing the joy and excitement on the faces of the people we support was priceless. The hard work put in by everyone made the event truly amazing.

    “I support people through daily support, organising memorable events, and by simply being there for them in various roles. The joy and satisfaction I see in the people I support make every day rewarding and inspiring.”

  • Joe – Team Leader

    Joe – Team Leader

    My name is Joe, and I am a Team Leader at Options. When I’m not at work, you’ll find me somewhere with a good book, good coffee, and writing my thesis! If I’m not doing this, I’m probably playing guitar or watching a film. I’ve recently taken up painting, too.

    As a Team Leader at Options, I support people we support to make sure they are happy, living their best lives, exploring their own interests and creating new memories through new experiences. I work directly with people we support and support them day-to-day at home and in the community, whether this is to the local shops or to health appointments. I work regularly in One-to-One and team meetings, with a team of support workers to both ensure positive outcomes for the person we support and to ensure that staff are happy with and supported in their roles.

    What I like about Options is that their person-centred approach is truly person-centred and applies to everyone. It’s great to feel supported and welcome in a community of people that are so dedicated to empowering people with disabilities to dismantle the barriers that prevent them from reaching their full potential.

    My most memorable day at Options was when I supported a person we support to go rock climbing for the first time. He was initially very nervous to try it but managed with gentle encouragement to reach the top. He was so happy to have done it that he spent the rest of the day singing all of his favourite songs!

    “Options’ person-centred approach truly empowers people to overcome barriers and reach their full potential, making every day a rewarding experience.”