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Accessibility and inclusion training and consultancy


Flexible training packages to suit any stage of your organisation’s accessibility and inclusion journey.

Helping organisations build an inclusive culture where everybody can work, connect and belong.

Many organisations want to be accessible, but efforts often focus on the visible things – buildings, ramps, signage or documents. Important, yes, but only part of the picture. True accessibility is about how people are welcomed, supported and understood. It shapes whether someone feels able to apply for a job, stay in work or take part fully as a customer.

With over 30 years’ experience supporting people with learning disabilities, autism and brain injuries, Options brings practical insight to help organisations turn inclusion into everyday reality.

Our three training themes

Our training themes are focussed on areas where access and inclusion can make the biggest difference – how people join, stay and experience your organisation. You can focus on one theme, combine them, or explore all three as part of a wider plan shaped around your goals and journey.

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1. Inclusive recruitment

How people join your organisation sets the tone for everything that follows. We’ll help you look beyond compliance to create inclusive, welcoming recruitment that opens opportunities to more people. Our support can help you to review how roles are described, how people apply and what happens when they join your team. 

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2. Retention & workplace culture

An inclusive culture doesn’t happen through policies alone. It grows from everyday practice and confidence. We work with teams, managers and HR leads to understand what inclusion looks like in real situations and to identify where extra support, flexibility or clarity could make the difference.

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3. Accessible experiences

Accessibility extends beyond your workplace. It’s how people experience your services, buildings and communication. We explore how those spaces and interactions feel from different perspectives, helping you create environments that are genuinely welcoming and easy to navigate.

Our training packages

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Starter package: Choice of one theme

Getting started

For organisations taking their first steps into accessibility. Prices from £900.

This option introduces inclusive thinking and helps you identify the most important areas to focus on. It’s a practical starting point for understanding where barriers exist and what can be improved right away.

Includes:
• One half-day site or process review
• One staff training session
• Summary report and recommendations

Builder package: Choice of two themes

Embedding practice

For organisations that already understand the importance of inclusion and want to build confidence and consistency across teams. Prices from £3,000.

This level builds on your existing foundations, helping teams turn good intentions into confident action. It focuses on developing practical skills and strengthening internal ownership so accessibility becomes part of everyday work.

Includes:
• Policy and comms review
• Recruitment or customer journey audit
• 2-3 team training workshops
• Improvement plan with clear tools and recommendations

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Expert package: All themes included

Rethinking access

For larger or more complex organisations ready to make accessibility part of their culture. Prices from £9,000.

This is a deeper partnership designed to embed accessibility across your systems, spaces and ways of working. It includes detailed discovery work, bespoke training and support to sustain change over time.

Includes:
• In-depth discovery
• Co-designed access strategy
• Support to develop an internal accessibility role
• Training, coaching and ongoing support

Why is accessibility and inclusion important?

There are over 16 million disabled people in the UK – including people with physical and sensory impairments, learning disabilities, long-term health conditions and those who are neurodivergence. And yet:

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Only about 5% of people with a learning disability are in paid work, despite 86% wanting a job.

Source: Mencap

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Disabled people are almost twice as likely to have to leave their jobs as non-disabled colleagues.

Source: Scope

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And 63% of employers say they lack confidence in knowing what support disabled staff might need.

Source: DWP

FAQs

Who is the accessibility training for?

Our training is designed for organisations of all sizes and sectors who want to improve their accessibility and inclusion practices. Whether you’re just starting out or looking to embed inclusive culture more deeply, we tailor support to meet your needs. 

What does each training package include?

We offer three packages – Starter, Builder, and Bespoke. Each includes a mix of site reviews, staff training, and tailored recommendations. The Starter package begins with one theme and includes a half-day review and training session. Builder and Bespoke packages offer deeper engagement across multiple themes.

Can we choose which areas to focus on?

Yes. You can select one, two, or all three training themes: Inclusive Recruitment, Retention & Workplace Culture, and Accessible Experiences. We’ll work with you to shape the right mix based on your goals and current stage in your inclusion journey.

How do we book or enquire about training?

You can get in touch directly via the contact details on the page or email Christine.Bithell@optionsempowers.org.uk to discuss your needs and receive a tailored proposal.

A bit more about Options

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Become a corporate partner

Corporate partners donate time, money and resources to support our work. Discover how you can become a corporate partner.

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Hire our space

We’ve got dedicated space that can be used for meetings, training and events. Hiring our spaces is a simple way to make a difference.