Accessibility and inclusion training and consultancy
Flexible training packages to suit any stage of your organisation’s accessibility and inclusion journey.

Helping organisations build an inclusive culture where everybody can work, connect and belong.
Many organisations want to be accessible, but efforts often focus on the visible things – buildings, ramps, signage or documents. Important, yes, but only part of the picture. True accessibility is about how people are welcomed, supported and understood. It shapes whether someone feels able to apply for a job, stay in work or take part fully as a customer.
With over 30 years’ experience supporting people with learning disabilities, autism and brain injuries, Options brings practical insight to help organisations turn inclusion into everyday reality.
Our three training themes
Our training themes are focussed on areas where access and inclusion can make the biggest difference – how people join, stay and experience your organisation. You can focus on one theme, combine them, or explore all three as part of a wider plan shaped around your goals and journey.
1. Inclusive recruitment
How people join your organisation sets the tone for everything that follows. We’ll help you look beyond compliance to create inclusive, welcoming recruitment that opens opportunities to more people. Our support can help you to review how roles are described, how people apply and what happens when they join your team.
2. Retention & workplace culture
An inclusive culture doesn’t happen through policies alone. It grows from everyday practice and confidence. We work with teams, managers and HR leads to understand what inclusion looks like in real situations and to identify where extra support, flexibility or clarity could make the difference.
3. Accessible experiences
Accessibility extends beyond your workplace. It’s how people experience your services, buildings and communication. We explore how those spaces and interactions feel from different perspectives, helping you create environments that are genuinely welcoming and easy to navigate.
Our training packages

Starter package: Choice of one theme
Getting started
For organisations taking their first steps into accessibility. Prices from £900.
This option introduces inclusive thinking and helps you identify the most important areas to focus on. It’s a practical starting point for understanding where barriers exist and what can be improved right away.
Includes:
• One half-day site or process review
• One staff training session
• Summary report and recommendations
Builder package: Choice of two themes
Embedding practice
For organisations that already understand the importance of inclusion and want to build confidence and consistency across teams. Prices from £3,000.
This level builds on your existing foundations, helping teams turn good intentions into confident action. It focuses on developing practical skills and strengthening internal ownership so accessibility becomes part of everyday work.
Includes:
• Policy and comms review
• Recruitment or customer journey audit
• 2-3 team training workshops
• Improvement plan with clear tools and recommendations


Expert package: All themes included
Rethinking access
For larger or more complex organisations ready to make accessibility part of their culture. Prices from £9,000.
This is a deeper partnership designed to embed accessibility across your systems, spaces and ways of working. It includes detailed discovery work, bespoke training and support to sustain change over time.
Includes:
• In-depth discovery
• Co-designed access strategy
• Support to develop an internal accessibility role
• Training, coaching and ongoing support
Not sure where to start?
We can begin with a short discovery call to understand your current position, priorities and capacity. Get in touch with Chrissy on 0151 236 0855 or email her at christine.bithell@optionsempowers.org.uk
Why is accessibility and inclusion important?
There are over 16 million disabled people in the UK – including people with physical and sensory impairments, learning disabilities, long-term health conditions and those who are neurodivergence. And yet:
Only about 5% of people with a learning disability are in paid work, despite 86% wanting a job.
Source: Mencap
Disabled people are almost twice as likely to have to leave their jobs as non-disabled colleagues.
Source: Scope
And 63% of employers say they lack confidence in knowing what support disabled staff might need.
Source: DWP
FAQs
A bit more about Options
Become a corporate partner
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Hire our space
We’ve got dedicated space that can be used for meetings, training and events. Hiring our spaces is a simple way to make a difference.



