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Home > Our support > What is Options Community Support?

What is Options Community Support?

Support for you, in your community.

Live your life, your way, in your community.

Options Community Support is for people who want flexible, personalised support that helps them stay independent, get out and about, and enjoy the things that matter most. Whether it’s building confidence, accessing activities, or staying connected to your community, we’re here to make everyday life easier, safer, and more fulfilling.

Who might need Options Community Support?

Options Community Support is flexible support, delivered in your home and in your local community. It’s designed for people with learning disabilities, autism, and acquired brain injuries who don’t need 24 hour support, but would benefit from help with day to day activities, social connections, and building independence. Our support starts from a minimum of 5 hours.

People with learning disabilities

People with acquired brain injuries

People who are neurodivergent

Learn about our approach to person-centred support

Learn more

“Options Community Support helps me get out, try new things, and feel more confident as part of my community.”
– Jonathan

Read Jonathon’s story

What can Options Community Support look like?


Options Community Support looks different to everyone. We know that everyone is unique and this should be celebrated through the support they receive. It can look like one or many of these things (plus much more):

Everyday living

From helping people to go to the shops, to personal care, our support covers the everyday basics of living.

a group of people smile sat around a table at a pub

Getting out into the community

We support people to get out into their community and get involved in activities that matter to them.

a man stands outside of a historical building smiling

Confidence building and developing independence

Whether someone lives on their own or as part of a family, our support can help build confidence and independence.

Working and volunteering

We can support people in their workplace or volunteer roles, helping to build skills and stay independent.

Good health and wellbeing

From accessing GP services, to making appointments to improving your overall quality of life, our support considers your wellbeing holistically.

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Taking part in hobbies and passions

Every day living also includes hobbies, interests and passions. Whatever someone is interested in, we create space for the things people love.

Understanding person-centred support

Get to grips with why our approach to person-centred support is so different and how it helps you or your loved one.

Learn more



The benefits of our support

Power and authority over your own life

A sense of belonging and acceptance

Being treated with dignity and respect

Good health care and well being

Support to stay independent

Being a valued part of your community

Experiencing life to the fullest

Support to learn new skills

Build confidence

When is Options Community Support the right choice?

Options Community Support looks different for everyone, and deciding if it’s the right choice for you or a loved one is a personal decision. At Options, our approach goes beyond the minimum often offered through traditional social care. We’re here to support people to live full, meaningful lives, whether that’s in their own home or alongside their families.

Independence means something different to each person. That’s why our support team works with you to understand what this looks like for you, taking a truly person-centred approach. Every aspect of our support is shaped around your goals, helping you build a life that reflects what matters most.

Get in touch and let’s work together to find the right support for you.

Contact us about getting support.

When your ready to discuss things with us, simply fill in the form below and click send. We have included some brief questions which will help us understand your request ahead of time and make our follow up with you more purposeful.

Options Community Support
Name
Name
First Name
Last Name
Name of person requiring support
Name of person requiring support
First Name
Last Name
How will your support be funded?
Do you need Male or Female support?
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Speak to our team

Our friendly team can help guide you on the best support. Speak to us to understand if we’re right for you. Reach out to our support team on:

Email: christine.richmond@optionsempowers.org.uk

Tel: 0151 236 0855

“Running helped me feel like myself again. Now I’m always thinking about the next race.”

Read Peter’s story

FAQs

What is Options Community Support?

Options Community Support is support that helps people stay independent and active in their community. It’s designed for adults (18+) with learning disabilities, autism, or acquired brain injuries who don’t need 24‑hour support but would benefit from help with day‑to‑day tasks, confidence building, and getting out and about.

Who is this support for?

This support is for adults who want support to access their community, learn or practise skills, build confidence, or have someone they trust to support them with everyday life. You can be living alone, with family, or alongside existing support.

What can support sessions include?

Support can include:

  • Planning your day
  • Meal preparation and daily living
  • Travel training and confidence
  • Going shopping or attending appointments
  • College, volunteering or work interests
  • Hobbies, socialising, and community events
  • Building routines and independence

Independence means something different to us all, and our support team will work with you to agree what this looks like in a person-centred way. All support is personalised to your goals.

What is the minimum number of hours I can book?

Support sessions start from a minimum of five hours.

How flexible is the support?

Sessions are arranged around your routine, interests, and goals. Support can be reviewed and adapted as your needs change.

Where does the support take place?

Wherever you need it – at home, in the community, at appointments, clubs or hobbies. We will work with you to agree what your support looks like and where it takes place.

How do you match people with support workers?

We match you with someone who understands your communication style, personality, interests, and how you like to be supported. The aim is to build a comfortable, trusting relationship.

I have a ‘Mobility’ vehicle, do you provide drivers?

We do our very best to provide support who are able to drive a ‘Mobility’ vehicle. However, we are not able to guarantee this. The vehicle must belong to the person being supported. We do not provide vehicles or transport.

Do you support with personal care?

Yes.

We understand the sensitivity of this subject and how it may impact on a person’s ability to enjoy their life to the full. Each and every person is unique and because of this a bespoke plan will be be discussed and agreed before support was to start.

Do you support with finances?

Yes.

We support with finances, right from buying lunch to more complex financial arrangements such as paying bills or banking. A detailed plan will be discussed and agreed before any support began. We do not hold appointeeship for people.

Why choose Options?

Options has more than 30 years of experience supporting people across Liverpool, Wirral and Sefton. Support is personalised, flexible, independence‑focused, and delivered by skilled staff who know the local area well.

How do I pay for Options Community Support?

There are several payment options. Many people use:

  • Commissioned hours via Local Authority/Social Worker (This would be revisited by careline or allocated social worker).
  • Direct payments
  • A personal budget from their local authority
  • Self‑funding / Private Contract

We can talk you through your options and help you find the best approach for your circumstances. More information can be found here.

Are there any additional costs to support?

Yes.

There are occasions during support times that costs may be incurred such as travel costs, ticket to planned activities etc. It is expected that these cost are met by the person being supported on each occasion.

Which areas do you cover?

Options Community Support is currently available in Liverpool, Wirral and Sefton.

I’ve made an enquiry. What happens next?

We’ll review the information you’ve provided and give you a call back to arrange a home visit.